Unable to See Lists in Side Panel

Problem:

Users are unable to view all of the list categories in the Task menu. 

Example:

Root Cause:

• Users may not have the correct permissions
• Permissions may be on a group rather than the individual user
• There may be missing or incorrect entries in the sys_ux_applicability_m2m_list table.
  • This prevents the system from linking the user's role/applicability record to the list categories. 

Action Items:

1. Confirm the user has the necessary roles: x_vres_app.security_integration_admin, x_vres_app.physical_security_administrator, or x_vres_app.physical_security_agent.
2. If the user has roles assigned via a Group, try removing them from the group and adding them back.
3. If that fails, try assigning the required roles directly to the user record (bypassing the group assignment) and retest to determine if it is a user-specific issue.
4. If nothing from above worked please check the List Applicabilities table, In the Filter Navigator, open the table: “sys_ux_applicability_m2m_list.list”.

   1. Filter by Bearing Application, and identify the records with the "empty" value in the Applicability or Roles fields. 

   2. Choose the items with an "empty" Applicability field and populate it with the  "Bearing Security Agent" value and click "update"