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User Guide: Mobile App — QR Code Scanning & SOC Guard Role

Overview

QR-code handling in guard tours is now smarter, and mobile access is governed by a dedicated role.

What's New

  • Scan-first check lookup — a guard can scan any QR code and be redirected automatically to the associated check they are assigned to (provided a check exists for that CI, is active, and is within the date range). Guards no longer need to manually associate the check with the correct CI.
  • Improved QR generation — SOC admins generate a QR code for a specific CI or Protected Asset and associate it with the related check entry, making it available to mobile users.
  • New SOC Guard role — a dedicated role grants guards access to the Bearing mobile-app features.

        For SOC Admins

        1. Assign the SOC Guard role to guard users who need the mobile app.
        2. From the check/tour configuration, generate QR codes for the relevant CIs or Protected Assets and print/post them at checkpoints.
        3. Log in to the mobile app (SOC Guard role required).
        4. At a checkpoint, scan the QR code — the app opens the matching check assigned to you.
        5. Complete the check as usual.

            For Guards

                  1. Log in to the mobile app (SOC Guard role required).
                  2. At a checkpoint, scan the QR code — the app opens the matching check assigned to you.
                  3. Complete the check as usual.